How we keep it safe.

01Your payments

• Card and mobile money payments are made on Hubtel’s own checkout page, so your card and wallet details never reach our servers
• We work out the price of every order on our side, so a ticket costs what the event page says
• Tickets are only issued once Hubtel confirms the payment

02Your account

• Passwords are stored hashed, never in plain text
• Everything between your browser and the site travels over an encrypted connection (HTTPS)

03Your tickets

• Each ticket has its own QR code, checked live at the gate, and it only gets one person in
• When you transfer a ticket it gets a new QR code, so the old one stops working
• Your QR stays hidden on the ticket page until you choose to show it

04Keeping yourself safe

• Only buy through this site or the official app: tickets bought elsewhere can be copies
• Never share screenshots of your QR code before the event
• We will never ask for your password or a payment PIN by email, SMS or phone

05Reporting a security problem

If you think you have found a security issue, or see something suspicious on your account, email info@xecuteteam.com with the details. Please do not share it publicly until we have had a chance to fix it.